Payment Policy
At Sarahs Pet Store, we prioritize the safety and security of our customers' transactions.
For processing payments on our site, we collaborate with a trusted third-party payment provider, Shopify—a platform that holds the distinction of being a PCI Service Provider Level 1 certified platform. This means that your payment details, including but not limited to your name, email address, shipping information, and credit card number, are processed securely. It's worth noting that Sarahs Pet Store’ servers do not collect, store, or have access to your payment details.
For additional clarity and assurance on payment processing, we suggest our customers review the terms and conditions and privacy policies of our Payment Provider, available here.
Accepted Payment Methods:
Sarahs Pet Store accepts a variety of payment options:
- Visa
- MasterCard
- American Express
- Discover
- Diners Club
- Shop Pay
- Apple Pay
- Google Pay
- Meta Pay
Order Confirmation:
Upon placing an order, customers will promptly receive a confirmation email. This confirmation signifies that we have registered your order in our system and pre-authorized your credit card for the purchase. Orders are shipped directly from our warehouses and are typically delivered within a timeframe of 3 - 5 days.
Once your order is queued for shipment, the charge will be applied to your credit card. Expect your order to be dispatched typically within 0-1 business days from the order placement date.
For any inquiries or concerns related to billing, feel free to contact us here.